This policy explains how Storm Bowling handles information submitted through this website. The site is designed for business inquiries from pro shops, bowling centers, coaches, dealers, and operators. Typical submissions may include name, email, company, country, project notes, lane information, product interests, and technical context needed to answer a specification request.
We collect information you provide through forms, including contact details and project descriptions. If you include bowler performance data such as speed, rev rate, PAP, or lane pattern notes, we use it only to respond to the technical request. Standard server logs may also record browser, device, page, and timing information for security and reliability.
Information is used to answer inquiries, prepare product guidance, route requests to dealer or technical staff, improve documentation, and maintain website security. We do not sell inquiry data. We may share details with authorized support partners when needed to provide a quotation, dealer response, or service follow-up.
Inquiry records are kept only as long as needed for business communication, legal obligations, warranty context, and service improvement. You may request correction or deletion of contact information, subject to records we must keep for legitimate business or compliance reasons.
We use reasonable administrative and technical safeguards. No website can guarantee absolute security, so avoid submitting payment credentials, medical information, or unrelated sensitive personal data through general inquiry forms.
